ALR-IR Support

User Accounts: updates & new accounts

The User Account Request process has recently changed.

For User Account change requests, please contact the Certification Unit directly.

The web-form that had been used for user account requests has been taken down.

Before you request a new User Account

Q: Can I get an additional User Account?

A: All ALR's are issued one and only one user account. We expect that all User Accounts are shared among multiple staff. 

While an email address is a requirement for a User Account, it is not necessary for an Incident Reporter to have access to the email account to make/monitor QuickBase incident reports.  Your ALR's QuickBase point-person should allocate access to your ALR's User Account(s) by sharing the email address and its related QuickBase password as needed to your staff.

A User Account's email address is used for password resets, and ELD staff may make incident-related follow-up information requests via User Account email addresses, so we recommend that User Accounts are issued to an ALR's senior managers, and moreover that these email addresses are monitored routinely.

Please note: if you need to change the name or email address associated with a User Account, you can manage this task yourself (you will need access to both old and new email addresses).

Read the instructions on User Account name or email changes.

Change a User Account's email & name

How do I change the name & email address on a User Account?

In most cases, ALR users will manage their own user account information, including the User Account's name and email address.

Usually, this task does not require an ALR to communicate with the Certification Unit's Support Team.

What's a User? Who should get a UserID?

Users, UserIDs, User Accounts

For QuickBase ALR Incident Reporting, a USER is someone employed by an ALR who will access Quickbase with a USER ACCOUNT (userid & password) to submit Incident Reports.

Each User Account (UserID) must be associated to a unique email address.