ALR-IR Support

ALR-Dynamics User Request Form

 send user requests to [email protected]

Download New user request form - 5-11-22

How to Print Incident Reports in ALR - Dynamics

This user guide presents the required steps to print out an Individual or Facility-Wide Incident Report. 

Download ALR Dynamics - Printing & Saving IIRs and FW-IRs - 022321

Trouble Logging in to Dynamics?

Have you been provided login credentials (User ID and Password), but are having trouble logging in the first time?

Here's help.  Download Trouble Logging in to DYNAMICS_7_5_19 (pdf).

Frequently Asked Questions - Dynamics User Accounts

What is a named user account? 

A named user account is one that identifies the specific individual, by name, who will be accessing the Dynamics Incident Reporting system. The user account must be associated to an email address that identifies the user by name.

Why does every Dynamics user (incident reporter) need a named user account? 

Frequently Asked Questions on ALR Certification-related Reportable Incidents

Reporting Resident-Specific Incidents or Residence-Wide Emergencies to Elder Affairs

651 CMR 12.04(11)(c) and (d)

June 4, 2007

The following Q&A describes some of the regulatory context of reportable incidents. This document was issued after the 2006 regulation revision. 

Note: some of the reporting protocols below are outdated and will be revised.  We have flagged items that are expected to be revised in red italic text.