ALR-IR Support

ALR-Dynamics User Request Form

 send user requests to [email protected]

Download New user request form - 5-11-22

ALR Site Maintenance - 2/24/22 5 PM

This notice is to inform you that there will be routine maintenance on the ALR-Dynamic site from 5 PM to approximately 9 PM on Thursday 2/24/22. Users will not be able to access the site while work is in progress. 

Accessing ALR-Dynamics - Updated Instructions 3-10-21

Beginning March 10, 2021, ALR-Dynamics users will need to use a slightly different method to access the application.

Please use the instructions below: 

Download Accessing ALR-Dynamics - updated instructions 3-10-21

ALR-Dynamics - System Errors for Some Users Beginning 3/5

Posted Monday 3/8/21 11 AM

Some users of the ALR system have been experiencing issues accessing the system, since approximately Friday 3/5 in the afternoon. 

These users receive an error message stating in part that they "do not have any apps available for their role." 

The application developers are working with Microsoft to fix this problem, we will let users know when we have additional updates. Sorry for the inconvenience. 

How to Print Incident Reports in ALR - Dynamics

This user guide presents the required steps to print out an Individual or Facility-Wide Incident Report. 

Download ALR Dynamics - Printing & Saving IIRs and FW-IRs - 022321

ALR FLU Vaccinations - Blank Excel Template

This document is for entering staff data before importing the data into the ALR-Dynamics system. 

Download ImportFluVaccine_20210104_PROD_TEMPLATE

ALR FLU Vaccination Reporter - User Guide 1-12-21

Download ALR Dynamics - FLU Vaccination Reporter Instructions V2.0 1-12-21

[updated 1/12/21]

New link for ALR - Dynamics (effective 3/10/21)

Please use this link to login to the ALR - Dynamics database going forward: 

https://umassmedcwm05.crm.dynamics.com/main.aspx

Trouble Logging in to Dynamics?

Have you been provided login credentials (User ID and Password), but are having trouble logging in the first time?

Here's help.  Download Trouble Logging in to DYNAMICS_7_5_19 (pdf).

Paper Form - Incident Reporting if Dynamics is unavailable

Download Incident Report - paper substitute if ALR Dynamics unavailable - v04 July 5 2019 (pdf).

Print out this PDF file to report incidents, if the new system ALR Dynamics is unavailable for any reason.  This updated form reflects the updated Incident Report attributes as of June 2019.

When your Dynamics reporting challenge is resolved, the incident must be submitted electronically ASAP.  The narrative must state that the report was previously filed via fax along with a copy of the prior faxed report.

Follow the instructions in top right of form: 

Chat Transcript, training Webinar 2, June28, 2019

A	You can have the WebEx call you. then you don't need to enter the access code (easier).  To have WebEx call you: click [Audio] tab, view [Audio & Video Connection].
A	did someone have a question? Please use chat
Q	i haven't received log in