If you still cannot login to Dynamics after following the steps in the guide, then send an email to ALRincidentreport@MassMail.State.MA. Please include your username and screenshots indicating your experience. Your email subject line should be descriptive and include your ALR or corporate name. No phone calls please!
Print out this PDF file to report incidents, if the new system ALR Dynamics is unavailable for any reason. This updated form reflects the updated Incident Report attributes as of June 2019.
You can have the WebEx call you. then you don't need to enter the access code (easier). To have WebEx call you: click [Audio] tab, view [Audio & Video Connection].
Note that this chat transcript is pretty rough-and-ready. Black text shows questions from the ALR community, red text shows comments from Jim at EOEA, and reflects input from Tricia at EOEA.
We will post the chat transcript from Friday's webinar on Monday.