ALR-IR Support

ALR-Dynamics User Request Form Instructions - effective date 8/31/21

Please use the instructions below as of 8/31/21 for all user requests. 

Download ALR Dynamics - User Request Form Instructions - August 2021

Accessing ALR-Dynamics - Updated Instructions 3-10-21

Beginning March 10, 2021, ALR-Dynamics users will need to use a slightly different method to access the application.

Please use the instructions below: 

Download Accessing ALR-Dynamics - updated instructions 3-10-21

ALR-Dynamics - System Errors for Some Users Beginning 3/5

Posted Monday 3/8/21 11 AM

Some users of the ALR system have been experiencing issues accessing the system, since approximately Friday 3/5 in the afternoon. 

These users receive an error message stating in part that they "do not have any apps available for their role." 

The application developers are working with Microsoft to fix this problem, we will let users know when we have additional updates. Sorry for the inconvenience. 

How to Print Incident Reports in ALR - Dynamics

This user guide presents the required steps to print out an Individual or Facility-Wide Incident Report. 

Download ALR Dynamics - Printing & Saving IIRs and FW-IRs - 022321

ALR FLU Vaccinations - Blank Excel Template

This document is for entering staff data before importing the data into the ALR-Dynamics system. 

Download ImportFluVaccine_20210104_PROD_TEMPLATE

ALR FLU Vaccination Reporter - User Guide 1-12-21

Download ALR Dynamics - FLU Vaccination Reporter Instructions V2.0 1-12-21

[updated 1/12/21]

New link for ALR - Dynamics (effective 3/10/21)

Please use this link to login to the ALR - Dynamics database going forward: 

https://umassmedcwm05.crm.dynamics.com/main.aspx

Trouble Logging in to Dynamics?

Have you been provided login credentials (User ID and Password), but are having trouble logging in the first time?

Here's help.  Download Trouble Logging in to DYNAMICS_7_5_19 (pdf).

Paper Form - Incident Reporting if Dynamics is unavailable

Download Incident Report - paper substitute if ALR Dynamics unavailable - v04 July 5 2019 (pdf).

Print out this PDF file to report incidents, if the new system ALR Dynamics is unavailable for any reason.  This updated form reflects the updated Incident Report attributes as of June 2019.

Follow the instructions in top right of form: 

Chat Transcript, training Webinar 2, June28, 2019

A	You can have the WebEx call you. then you don't need to enter the access code (easier).  To have WebEx call you: click [Audio] tab, view [Audio & Video Connection].
A	did someone have a question? Please use chat
Q	i haven't received log in

Chat transcript - Dynamics Training Webinar 1 - Thur June 27

Download Webinar Training 6-27-19 - chat transcript .

Note that this chat transcript is pretty rough-and-ready.  Black text shows questions from the ALR community, red text shows comments from Jim at EOEA, and reflects input from Tricia at EOEA.

We will post the chat transcript from Friday's webinar on Monday.