A: All ALR's are issued one and only one user account. We expect that all User Accounts are shared among multiple staff.
While an email address is a requirement for a User Account, it is not necessary for an Incident Reporter to have access to the email account to make/monitor QuickBase incident reports. Your ALR's QuickBase point-person should allocate access to your ALR's User Account(s) by sharing the email address and its related QuickBase password as needed to your staff.
A User Account's email address is used for password resets, and ELD staff may make incident-related follow-up information requests via User Account email addresses, so we recommend that User Accounts are issued to an ALR's senior managers, and moreover that these email addresses are monitored routinely.
Please note: if you need to change the name or email address associated with a User Account, you can manage this task yourself (you will need access to both old and new email addresses).